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Title
    Installations and Customer Support Engineer
Description:
    We are looking for a professional, passionate, multidisciplinary person to join our Support and Installations team.
    In this position you will be responsible both for installing our IIoT solution (50%) and handle internal and external customer issues (50%).
Responsibilities
  • Manage customer issues- proactively and reactively.
  • Act as the customer’s one-stop-shop for all technical issues.
  • Install the company’s hardware on customer sites.
Requirements - Installations Engineer
  • Wiring experience (alarm systems, car electricity or equivalent).
  • Great experience of working with hands (a techie).
  • Technical background and knowledge in electronics.
  • Advantage: Previous experience of working in Factories- Safety regulations’ understanding of working in production floors etc.
Requirements - Customer Support Engineer
  • Natural problem solver.
  • Good English (Written and spoken).
  • Advantage: Understanding/Experience in scripting languages (Perl, Shell, bash).
  • Advantage: Understanding Unix/Linux OS.
  • Advantage: Python.
  • Advantage: Experience with DBs- (Mongo, SQL, Influx).
Soft Skills
  • Great interpersonal and communication skills.
  • Team player and passionate about quality.
  • Self-initiated and quick learner.
  • Thorough and result driven with a “Bring Results” approach.

The position requires up to 50% travel time to customers

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