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Title
    Customer Success Manager
Description:
    We are looking for passionate, professional, hard working team players to join us in our journey.
    In this role you will lead the communications with industrial customers ensuring successful deployment of our IIoT solution, developing relationships and be responsible for growing the business with the customers.
Responsibilities
  • Manage communications with new customers, ensuring their expectations are met and exceeded.
  • Coordinate intercompany activities leading to a successful onboarding and implementation of new customers.
  • Manage reactive and proactive contact with customers while optimizing utilization of the product with a customer-centric approach.
  • Identify up-sale opportunities and support sales executives.
Requirements
  • Must: Fluent professional level of reading, speaking and writing in English and Hebrew.

    German/Spanish/Italian – Advantage.

  • Must: High Executioner, fast learner, team player and loves people.
  • Must: Willing to travel often.
  • Must: At least 5 years of practical experience in technology post-sales support, customer success or project management for a B2B technology company.
  • Advantage: Experience working with Industrial customers – manufacturers.

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